Gilson Pipette Service Center of Excellence

Pick the pipette service program that is right for you!

· Gilson Calibration for general pipette repair and calibration, includes multichannel pipettes, Microman,
   Distriman and more.
   · All parts are extra (ranges between $7-$75 per pipette).
· Pipetman PdM™ exclusively for single-channel Pipetman pipettes including Pipetman P, Neo, Ultra and Concept.
   · Predictive maintenance (PdM) is your best plan for long-term reliability and budgetary control.
   · Up to $23 per visit in free parts (on average) provides better budgetary control and value.

Program Description
Gilson Calibration Pipetman PdM
As Found options (see below)
Internal & external decontamination
Internal & external cleaning
New seal & o-ring Yes; List price Yes; Free
New tip-holder (as needed) Yes; List price Yes; Free*
New piston assembly (as needed) Yes; List price Yes; Free*
Other parts (as needed) Yes; List price Yes; List price
Complete Repair
As Left options (see below)
Calibration Certificate
Pipette label


Did you know?
· 95% of all pipette failures relate to the seal, o-ring, tip-holder and piston.
· Pipetman PdM replaces those parts for free with brand new parts.
· Other competitor preventive maintenance (PM) programs use generic seals, generic tip-holders, and refurbished pistons.


Pricing by: As Found/As Left Options
As Found As Left Gilson Calibration Pipetman PdM
Volume Setting Weighings Volume Setting Weighings Single-channel Single-channel
    2 2 $27.00 $33.00
    2 4 $30.00 $37.00
2 4 2 4 $33.00 $40.00
3 4 3 10 $44.00 $50.00
Volume Setting Weighings Volume Setting Weighings Multi-channel
    2 2 $48.00
    2 4 $51.00
2 4 2 4 $54.00
3 4 3 10 $64.00

* On your first visit you may be charged for a tip-holder and/or piston assembly if they were already damaged upon arrival.
Once in the Pipetman PdM program, if you return your pipette at least once per year, these parts will be free whenever future failure is predicted. A seal and o-ring are always free, including on the first visit.


Please click on the links below to download these forms
Gilson Calibration Order Form
Gilson Pipetman PdM Order Form
Service Technical Bulletins

Please ensure pipettes are fully decontaminated and free of radioactive and biohazardous materials.
Ship in a secure package by an insurable carrier to:
Gilson Service Center
3101 Laura Lane, Ste 100
Middleton, WI 53562

Terms: Net 30 days, FOB Middleton, WI. Freight charges are prepaid and added to invoice.
Shipping Method: Pipettes are returned by UPS Second Day Air with charges prepaid and added to invoice unless Gilson is advised otherwise.
Turnaround: Approximately 48 hours in Gilson Service Center.

For more information on our Gilson InLab™ Service please click here.

phone: 800-445-7661
fax: 608-821-4403