Gilson InLab™ Service
Created to reduce your downtime and increase your productivity, Gilson InLab™ Service is a convenient and cost-effective way to ensure your Gilson pipettes maintain their original accuracy, precision and performance capabilities. You can expect the same high-quality pipette calibration from our field service technicians as you would with our mail-in service, but with the added convenience of receiving these services directly in your lab!

Benefits of using Gilson InLab™ Service:
   · Highly-skilled, Gilson-trained technicians provide competency and professionalism as they restore your Gilson Pipettes
     to original specifications.
   · Only in-lab service provider to use 100% original Gilson parts.

Choose the program that is right for you!

Gilson Calibration
For general pipette repair and calibration. Under this program all parts are extra.

Pipetman PdM™
For labs that prefer regularly-scheduled calibration and repair. Our Pipetman Predictive Maintenance (PdM) program is designed to deliver maximum value, effectiveness and long-term reliability over the lifetime of your Gilson pipettes. Best of all, under this program, PdM parts are free! (averaging $23 per pipette, per visit).¹

Each program is available for Gilson Pipetman, Neo, Ultra and Concept single-channel pipettes.² In the event that specialized repairs or re-calibration is needed, our technicians will send your pipettes, for free, to our Gilson Service Center of Excellence.³

Program Description

	Gilson Calibration	Pipetman PdM
Internal & external decontamination
Internal & external cleaning
New seal & o-ring	Yes; List price	Yes; Free
New tip-holder (as needed)	Yes; List price	Yes; Free*
New piston assembly (as needed)	Yes; List price	Yes; Free*
Other parts (as needed)	Yes; List price	Yes; List price
Complete Repair
As Left options
Calibration Certificate
Pipette label
Two weighings X Two volume settings	$28.00	$35.00
Four weighings X Two volume settings	$31.00	$38.00

Did you know?
· 95% of all pipette failures relate to the seal, o-ring, tip-holder and piston.
· Pipetman PdM replaces those parts for free with brand new parts.
· Other competitor preventive maintenance (PM) programs use generic seals, generic tip-holders, and refurbished pistons.

1. On your first visit you may be charged for a tip-holder and/or piston assembly if they were already damaged upon arrival.
Once in the Pipetman PdM program, if you return your pipette at least once per year, these parts will be free whenever future failure is predicted. A seal and o-ring are always free, including on the first visit. 2. Gilson InLab Service not available in all locations. A minimum of 20 pipettes to be serviced is typically required. 3. Specialized models include 2 µL, 10µL, multichannel and other major brand pipettes.

To further inquire about Gilson InLab™ Service, contact your local Sales and Service Representative by calling us at 800-445-7661 or e-mailing us at customersupport@pipetman.com

Please click on the links below to download these forms
Gilson Calibration Order Form
Gilson Pipetman PdM Order Form
Service Technical Bulletins

For more information on our Gilson Service Center of Excellence located in Middleton, WI, please click here.