How to Order Gilson PIPETMAN® Products
How to Order Gilson PIPETMAN® Products
1. Establish a Gilson account number.
Phone: 800-445-7661 7:30 a.m. to 6:00 p.m. central time (M-F).
Fax: 888-731-9803 (be sure to include your new Gilson account number).
Mail: Gilson, Inc.
3000 Parmenter Street
P.O. Box 620027
Middleton, WI 53562-0027
E-mail: customersupport@pipetman.com
Visit www.pipetman.com/newaccount or call 800-445-7661 ext. 6366. Complete a simple application and within one business day you will be given a unique account number allowing you to purchase via online, phone, fax, mail and e-mail. Your account number will assure you accurate pricing, appropriate discounts and quick processing of your requests.
2. Choose your preferred ordering method.
Online: www.pipetman.com. After a brief, initial registration you’re ready to order. Account-specific pricing will be applied, and your credit card information securely stored for future purchases (optional).
3. Select method of payment.
Provide us with a purchase order or a major credit card (MasterCard, Visa or American Express).
4. Select preferred carrier and shipping method.
Orders ship UPS ground, but other major carriers and faster shipping methods are available.
Term and Conditions
All sales are Net 30 days, FOB, Middleton, Wisconsin. Freight charges are prepaid and added to your invoice unless a collect account number is provided.
Technical Support Services
Call 800-445-7661 ext. 6367 (7:30 a.m. to 6:00 p.m. CST, M–F) or e-mail us at customersupport@pipetman.com for assistance with all of your pipetting questions.
Pipette Service
Send fully decontaminated pipettes by insurable carrier with a completed Pipette Service Order Form available from www.pipetman.com/RequestLiterature.aspx to:
Gilson Service Center
3101 Laura Lane, Suite 100
Middleton, WI 53562